California Privacy Notice

Last Revised: June 2023

This Privacy Policy (“Policy”) explains how Knutson Law Offices (“KLO,” “we,” or “us”) collects, stores, uses, and discloses personal information about you. This Policy applies to information we collect when you access or use our websites and other online services and when you visit our offices, attend our events, apply for a job with us, or otherwise interact with us as described below (collectively, our “Services”). We may provide separate notices about our privacy practices, in which case the separate privacy notice will apply. For example, we have a separate privacy policy that applies to the information we collect from our clients in connection with providing legal services.

We may change this Policy from time to time. If we make changes, we will notify you by revising the date of this Policy. We encourage you to review this Policy frequently to stay informed about our information practices and the choices available to you.

1. Collection of Information

The personal information we collect about you depends on how you interact with us or use our services. We describe below the categories of personal information we collect and the sources of this information.

Information You Provide to Us

We collect personal information you provide directly to us including when you access or use our services, subscribe to receive our emails, access or use any collaboration tools, participate in any interactive features of our services, send us an email, fill out a form, respond to a survey, subscribe to or comment on a blog, register for or participate in an event, apply for a job with us, interact with us on social media, or otherwise communicate with us.

The types of personal information we may collect include:

• Contact information, such as name, email address, phone number, and postal address; and
• Any other information you choose to provide.

Personal Information We Collect Automatically When You Interact with Us

We automatically collect personal information when you access or use our services. The types of personal information we collect may include:

• Log Information: We collect log information about your use of our services, including your browser type and language, app version, access times, pages viewed, linked clicked, approximate geographic location, and the webpage you visited before navigating to our services.
• Device Information: We collect information about the device you use to access our Services, including mobile devices, which may include the hardware model, and operating system and version.
• Information Collected by Cookies and Other Tracking Technologies: We and our service providers use various technologies to collect information about your use of our services and other websites and applications, including cookies and web beacons (or pixel tags). Cookies are small data files stored on your hard drive or in device memory that help us to, among other things, improve our services and your experience, see which areas and features of our services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that may be used on our services or in our emails and help deliver cookies, count visits, understand usage and campaign effectiveness, and determine if an email has been opened and acted upon.

We use cookies for a number of reasons, like helping us see which features are most popular, counting visitors to a page, improving our users’ experience and keeping our services secure. The cookies we use generally fall into one of the following categories.

• Essential Cookies – These cookies are essential for our Services to function properly.
• Security Cookies – We use these cookies to help identify and prevent security risks.
• Performance Cookies – We use these cookies to collect information about how you interact with our services and to help us improve them.
• Analytics Cookies – We use these cookies to help us understand how to improve our services.

Although most browsers and devices accept cookies by default, their settings usually allow you to clear or decline cookies. If you disable cookies, however, some of the features of our websites may not function properly. To prevent your data from being used by Google Analytics, you can install Google’s opt-out browser add-on.

2. Use of Personal Information

We use the personal information we collect from and about you for various business purposes including to:

• Provide the information or services you request and send you related information;
• Send you text messages regarding the information or services you requested from KLO and related information. Messaging frequency may vary.  Message and data rates may apply.  You can opt out at any time by texting STOP.  For assistance, text HELP or read the remainder of this privacy policy.
• Maintain and improve our Services;
• Personalize and improve your experience on our Services;
• Respond to your questions, comments, and requests;
• Send you newsletters, updates, and other communications we think will be of interest to you, including about our services, programming, and events unless you have opted out of such communications;
• Administer surveys;
• Enable you to access our premises to attend events;
• Assess job applicants and make hiring decisions;
• Monitor and analyze usage, trends, and activities related to our services;
• Send you technical notices, updates, security alerts, and support and administrative messages;
• Detect, investigate, and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and protect the rights and property of KLO and others;
• Identify, report, and repair errors that impair the functionality of our services;
• Comply with our legal and financial obligations; and
• Protect the health, safety, and vital interests of our personnel and others.

3. Disclosure of Personal Information

We may disclose your personal information as follows or as otherwise described in this Policy:

• With other users of our Services if you post content to interactive areas of those Services. For example, any personal information you post in connection with an online profile, blog, or other interactive areas of our Services may be available to other users of those areas and, in some cases, may be publicly available; and
• With your consent or at your direction, including if we notify you that your personal information will be disclosed in a particular manner and you provide such personal information. We may also disclose your personal information with third parties when you intentionally direct us to do so or when you use our Services to intentionally interact with third parties.

4. Your Privacy Rights and Choices

You have certain choices with respect to your personal information, as described below.

Data Subject Requests

Depending on where you reside, you may have the right to: (1) know more about and access the personal information we collect, use, and disclose about you and to receive your data in a portable format, (2) delete your personal information, (3) correct inaccurate personal information, and (4) object to, or request that we restrict, certain processing. You may make these requests by calling 408-634-9850.

We will verify your request by asking you to provide information sufficient to confirm your identity, such as your name, email address, and information about your interactions with us. If you would like to use an authorized agent to exercise your rights, we may request evidence that you have provided such agent with power of attorney, or that the agent otherwise has valid signed authority to submit requests on your behalf, and ask that you verify your identity directly with us.

Opting Out of Marketing Communications

You may opt out of receiving promotional communications from us or request changes to your communication preferences by following the instructions in those communications or visiting the unsubscribe page in such communications. If you opt out, we may still send you non-promotional communications, such as those about our ongoing services to you.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services. For Collection of Information above.

Links to Other Websites and Third-Party Content

We may provide links to or embed videos hosted by third-party websites, services, and applications, such as LinkedIn, that KLO does not operate or control. This Policy does not apply to third-party services, and we cannot take responsibility for the content, privacy policies, or practices of third-party services. We encourage you to review the privacy policies of any third-party service before providing any information to or through them.

5. California Privacy Information

The California Consumer Privacy Act (“CCPA”) requires us to explain some information using definitions and categories set out under the CCPA. If you are a California resident, this section applies to you.

We collect, and in the preceding 12 months, we have collected, the following categories of personal information: identifiers (such as your name, email address, and other information that you provide to us for the purpose of seeking services from us).  We collect personal information for the business and commercial purposes described in Use of Personal Information above.

In the preceding 12 months, we have disclosed the following categories of personal information for business purposes to the following categories of recipients:

Categories of Personal Information	Categories of Recipients
Identifiers.	Cloud service providers, internet service providers, data storage providers, other users of our Services if you post content to interactive areas of those Services, legal authorities to comply with legal obligations.

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

Under the CCPA, if a business sells personal information, it must allow California residents to opt out of the sale or sharing of their personal information. However, we do not “sell” or “share” and have not “sold” or “shared” personal information in the preceding 12 months for purposes of the CCPA.

Privacy Rights

Subject to certain exceptions, you have the following rights with respect to your personal information:

• To request that KLO disclose what personal information it has collected, used, or disclosed, over the 12-month period preceding KLO’s receipt of a request;
• To request that KLO disclose whether any of your information was sold or shared with third parties, to whom such information was sold or shared, and the business purpose for selling or sharing the information;
• To request that any inaccurate or incomplete personal information maintained by KLO be corrected or supplemented; and
• To request deletion of your Personal information maintained by KLO.
• All of these rights are subject to certain conditions and exemptions. For example, KLO will not be obligated to delete your personal information if we need to retain it to protect ourselves in the event of a legal claim or to comply with legal obligations.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

KLO will not deny you Services or charge you a different price, level or quality of Services because you exercise any of your rights under the CCPA; however, we may not be able to provide Services if you refuse to provide us the personal information that is necessary for us to provide Services, or if you ask us to delete your personal information.

6. Data Retention

We store personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

7. Individuals in the EEA, UK, or Switzerland

If you are located in the EEA, the United Kingdom, or Switzerland, you have certain rights and protections under applicable laws regarding the processing of your personal data, and this section applies to you.

Legal Basis for Processing

When we process your personal data, we will do so in reliance on the following lawful bases:

• To perform our responsibilities under our contract with you (e.g., processing payments for and providing the products and services you requested).
• When we have a legitimate interest in processing your personal data to operate our business or protect our interests (e.g., to provide, maintain, and improve our products and services, conduct data analytics, and communicate with you).
• To comply with our legal obligations (e.g., to maintain a record of your consents and track those who have opted out of marketing communications).
• When we have your consent to do so (e.g., when you opt in to receive marketing communications from us). When consent is the legal basis for our processing your personal data, you may withdraw such consent at any time.

Privacy Rights

Subject to certain exceptions, you have the following rights with respect to your Personal Information:

• To receive or access a copy of the personal information that we hold about you;
• To request that any inaccurate or incomplete personal information be corrected or supplemented;
• To have your personal information erased, unless we have a legitimate reason to retain the personal information (such as if we are required to do so for legal reasons); and
• To ask us not to Process your Personal Information for a particular purpose, including for marketing.

All of these rights are subject to certain conditions and exemptions. For example, KLO will not be obligated to erase your personal information if we need to retain it to protect ourselves in the event of a legal claim.

To exercise any of these rights, please contact us at 408-634-9850. KLO reserves the right to charge a fee in dealing with such a request as permitted by applicable law and regulations. You may also opt out of receiving additional marketing information by using the unsubscribe feature in any marketing email we send you.

Additional Rights

If you have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the Data Protection Authority where you reside. Contact details for your Data Protection Authority can be found using the links below:

For individuals in the EEA.

For individuals in the UK.

For individuals in Switzerland.

8. Data Retention

We store personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.